FAQs
All orders are processed and shipped within 24–48 business hours of being placed.
Delivery times and shipping fees for each country are listed here
To return a product, please notify us within 14 days by email at hello@jynxactive.com.
After sending your return request, you will receive a return form to complete. Once completed, you can send the package by courier to the address provided in our email.
For complete information, please visit our Returns page.
Of course. If you’d like to exchange an item for a different size, please follow these steps:
- The item must meet the return conditions listed on our Returns page.
- Email us at hello@jynxactive.com and we will send you the exchange form.
- The cost of shipping the item back to us is covered by you.
- We cover the shipping cost of the new size.
- Once we receive and inspect the item, we will send you the requested size.
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